To create a booking request, you have to add a Visa/Mastercard. When the influencer accepts your booking request, the card is automatically charged for all amounts below €100. For amounts over €100, you will have to confirm the transaction with 3d secure. When a booking is funded, the booking will be marked with Payment verified. Bookings that are not funded are marked with Payment pending. A 5% service fee is added to the payment.

We do not recommend that influencers begin work on a booking before the payment is verified. If you haven't funded the booking and it's two days or less until delivery date, the influencer will be able to cancel the booking. A cancellation button will then appear on the booking page.

The funds from your payment are moved to an escrow account with our payment provider, Mangopay, where it is kept safe until the booking is completed. Upon completion of the booking, the influencer will Deliver booking. When you confirm that the booking is completed, the funds will be automatically transferred to the influencer's Wallet. 

If your total amount of transactions will exceed €2500 per year, we will ask you for additional documentation on your company. This is required by our payment solutions provider, Mangopay, and is necessary in order to fight fraud, money laundering and financing of terrorism.

Did this answer your question?