If the status of your booking request is Pending, you can cancel the booking request without contacting us.

We encourage you to message the creator to explain why you’ve decided to cancel the booking request.

To cancel a booking request, go to All Collaborations in the sidebar menu and click on the booking request you'd like to cancel.

On the right-hand side of the page, click Cancel Booking Request.

A pop up will ask whether you’re certain you’d like to cancel the booking request. Check that you’re cancelling the correct booking. Then, click Cancel Booking Request.

The status of the booking will be changed to Cancelled by Brand.

Learn how to cancel an accepted booking request here.

Have any questions? Send us a chat!

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