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Brand FAQ: inzpire me platform is closing July 25

Answers to your questions about payments, bookings, and what to expect as we wind down the platform.

Updated this week

As the inzpire me platform prepares to close on July 25, we know you may have questions about your campaigns, payments, and account access. This FAQ is here to guide you through the transition and help ensure everything is wrapped up smoothly.

If you have any questions not covered here, please reach out to us at support@inzpire.me – we're here to support you.

💼 Campaigns & Collaborations

  1. What will happen to my current campaigns and bookings?
    Pending bookings (not accepted) will be automatically cancelled on June 25.
    Accepted, date due, or delivered bookings will remain active.
    We’re working with brands and creators on a case-by-case basis to wrap these up by July 25.
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  2. Can I still manage campaigns until July?
    Yes – all core campaign management features (e.g. inbox, content approval, deliverables, reporting, etc.) will remain available until July 25.
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  3. Will influencers be paid for completed work?
    Yes – creators will be able to withdraw funds for all bookings marked as completed by July 25.

  4. What if an influencer hasn’t delivered their content yet?
    We recommend reaching out to the creator directly via the platform before July 25. If you're unable to complete the campaign, contact us at support@inzpire.me, and we’ll assist.
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  5. Can I create or book new campaigns before the platform closes?
    No – as of June 25, you will no longer be able to create new campaigns, publish draft campaigns, or invite creators.
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  6. How will you ensure campaigns in progress are completed properly?
    Our team will review each active booking individually to ensure all collaborations are resolved fairly for both parties.

  7. What happens to campaign data, briefs, and content after shutdown?
    These will no longer be available after July 25 – we recommend you save any campaign data before this date.
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  8. Can I still communicate with influencers until July 25?
    Yes – and we encourage you to wrap up ongoing collaborations as early as possible.

💳 Payments & Billing

  1. Will I be refunded for unfulfilled bookings?
    You will not be charged for any unfulfilled bookings. Our team will review all bookings, subscription charges, and contracts to ensure you're only billed for completed bookings and time used on your subscription.
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  2. Can I still dispute a charge or raise a billing concern?
    Absolutely – please reach out to support@inzpire.me with any billing concerns, and we’ll be happy to help.

👥 Account & Platform Access

  1. Will I be able to access my account after July 25?
    No – login access will be disabled as we begin shutting down the platform and servers.
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  2. Can I download past campaign reports or performance data?
    Yes – you’ll be able to access and download data until July 25. After that, it will no longer be available.
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  3. How long will my account be retained?
    Your profile and account data will be deleted in line with GDPR starting from July 25. We will retain necessary campaign and transaction data for legal and tax purposes only. No data will be shared with third parties after closure.
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📧 Support & Communication

  1. Who can I contact if I have questions about a campaign or payment?
    Please contact us at support@inzpire.me – we’re here to help.
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  2. How long will customer support be available after July 25?
    Support will be available until July 31.
    🚨 We're currently finalising post-July 31 contact details and will update this article as soon as possible.
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  3. Will I be notified when the platform officially closes?
    Yes – we’ll send reminder emails leading up to July 25 and a final closure notice.

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Creator FAQ: inzpire me platform is closing July 25
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