As we prepare to close the inzpire me platform on July 25, we know you may have questions about what this means for your account, payments, and current bookings. We've put together this FAQ to help guide you through the transition and ensure you have all the information you need.
If you can't find the answer you're looking for, please reach out to us at support@inzpire.me – we're here to help.
💸 Payments & Wallet
What happens to the money in my wallet?
Any funds currently in your wallet will remain available for withdrawal until July 25.How do I withdraw my remaining funds?
Head to your Wallet, and click Withdraw next to the relevant transaction. You can learn more here: How do I get paid?
What is the deadline to withdraw my funds?
July 25 is the final day to withdraw funds. After this, the platform will begin shutting down and you won’t be able to log in.What if I miss the July 25 withdrawal deadline – can I still get paid?
Yes. Please email support@inzpire.me and we’ll arrange payment via invoice. Please note that this method will likely take longer to process.
Can I download a report of my earnings and campaign history?
Unfortunately, this feature isn’t available. We recommend downloading your invoices and saving any relevant campaign information before July 25.
📦 Campaigns & Bookings
What happens to my current or upcoming bookings?
Pending bookings (not accepted) will be automatically cancelled on June 25.
Accepted, date due, or delivered bookings will remain active.
We’re working with creators and brands on a case-by-case basis to wrap these up by July 25.
Will I still get paid for bookings that are in progress?
Yes. We’ll ensure creators are paid fairly for completed work. Our team will review each booking individually.
Can I still deliver content for ongoing campaigns?
Yes. If your booking is still active, you can and should complete delivery as agreed. If you're unsure, please contact support@inzpire.me.
Will brands be notified that the platform is shutting down?
Yes – brands were notified on June 25, the same day as creators. We're working with them to resolve all active bookings fairly.
What happens if a brand stops responding in my booking?
Responses may be slower as we assist brands with the transition. If you're unable to proceed due to a lack of response, contact support@inzpire.me and we'll step in.
👥 Account & Profile
What happens to my profile after the platform shuts down?
Your profile, account, and personal data will be deleted in accordance with GDPR. No data will be shared with third parties after closure.
Can I download a copy of my creator profile?
Unfortunately, our platform doesn’t support this. If you'd like to preserve parts of your profile, we recommend taking screenshots or copying relevant content manually.
Can I access my chat history with brands?
Yes, until July 25. After that, you’ll no longer be able to log in or access your messages.
📧 Communication & Support
How long will support be available?
Support will be available until July 31.
🚨 We're currently finalising post-July 31 contact details and will update this article as soon as possible.
What’s the best way to contact support during this time?
Email us at support@inzpire.me. We're here to help, but response times may be a little longer than usual.
Will you notify me when the platform is officially closed?
Yes – we’ll send reminder emails leading up to July 25 and a final closure notice.
🌐 Platform Access
Will I be able to log in after July 25?
No – we will begin shutting down the platform and servers, which means login access will be disabled.
Is there a mobile app? Will it also be shut down?
Yes, the mobile app will also be shut down by June 30. We recommend using the web version of our platform (on desktop or laptop) for the best experience.