All Collections
I'm a brand
Manage bookings
Sharing and receiving feedback
Sharing and receiving feedback

Understanding how feedback works as a brand

Updated over a week ago

When a booking is completed, both you and the creator will be asked to write a review about each other.

Getting good feedback from the creators you’ve worked with strengthens your image and credibility as a brand. is built on trust, so giving honest and fair feedback is important (both good and bad!). You can message the creator if you haven't received feedback after a booking.

Your Overall Review score (based on all your reviews) will appear under your name on your profile.

Creators give you a score in two areas: Communication and Reliability. They can also write a short feedback about how they liked working with you.

A more detailed breakdown of your feedback will be visible under Reviews on your brand profile.

You give the creator a score in three areas: Communication, Quality of Work, and Reliability. You can write a short feedback sharing your experience working with the creator, which will be visible on their profile.

Questions? Send us a chat!

Did this answer your question?