To connect your Instagram to inzpire.me, you're required to have a Facebook Page connected to your Instagram Professional account (Business or Creator). The permissions required to connect your Instagram channel come through Facebook, who own Instagram.
It's not the easiest process to navigate, but this step-by-step guide is designed to help!
Instagram connection checklist
Before attempting to connect your Instagram channel with inzpire.me, please check the following:
(1) Do you have an Instagram Professional account?
There are 2 types of Instagram account; Personal, and Professional. A Professional account can be Business, or Creator.
Due to limitations from Instagram, only Professional accounts can connect to a Facebook Page, and access the Instagram features available on inzpire.me, such as calculating your performance metrics, and fetching your booking deliverables.
By default, all Instagram accounts start as Personal. You can convert a Personal account to a Professional account at any time. See Instagram's Help Centre article, How to set up a business account on Instagram.
(2) Do you have a Facebook page?
Login to your Facebook account, and head to Pages: facebook.com/pages.
If you don't already have a Facebook Page, or would like to create a new one, click Create new Page.
You don't need to fully complete and publish your Facebook Page - you're only required to complete the first step, to create the initial page. And remember, only one Instagram channel can be connected per Facebook Page.
(3) Do you have the correct Facebook permissions?
To successfully connect your Instagram account to your Facebook Page, you need to have the right permissions for that Facebook Page. See Facebook's Help Centre article, See your Facebook Page role or access.
Facebook Classic: You require Admin or Editor Page role
Facebook New Pages Experience: You need full or partial control
If you don't have the correct role or access level, please contact the Facebook Page administrator, and request they edit your user settings. See Facebook's Help Centre article, Manage roles for your Facebook Page.
(4) Is your Facebook Page an asset in Meta Business Manager?
If your Facebook Page is an asset in a Business Manager account, you'll also need management access to the Page in the Business Manager account. Contact the Business Manager Admin, and see Facebook's help article, How to add people to Meta Business Manager.
(5) Is your Instagram connected to your Facebook page?
There are two ways to connect your Instagram to a Facebook Page; through the Instagram Mobile App, or directly through Facebook via desktop.
Via Instagram Mobile App
By going this route, you can also check whether your Instagram account is already connected to a Facebook Page.
Make sure you're logged in to the correct Facebook account on your mobile, with access to your Facebook Page.
Open the Instagram App on your mobile, and go to your Instagram profile.
Tap on Edit Profile.
Besides Page, you can check whether a Facebook Page is already connected to your Instagram account.
Select Page to manage your connection. Tap Change or Create Page, and follow the on-screen instructions.
Note: If the Page you'd like to connect is not showing in the drop-down from your profile, it may be because you're not an admin of that Page. See how to check your Facebook permissions here.
Via Facebook on Desktop
Follow the instructions on Facebook's Help Centre article, Connect or disconnect an Instagram account to your Facebook Page.
After going through this checklist, you should be able to connect your Instagram channel to inzpire.me!
If you're still unable to connect your Instagram channel to inzpire.me, it may be down to one of the following issues below.
Confirm the connection between Instagram and Facebook
In some cases, either Instagram or Facebook requires you to confirm the connection after the initial setup.
Confirm Connection from Facebook
Login in to your Facebook account.
Access your Page, and view your Instagram Connection
Classic View: Select Settings from the left menu > Select Instagram.
New Page Experience: Open Settings > Select Linked Accounts
You might see a prompt to Review Account Connection.
Select Review Connection, and follow the prompts to complete the flow. You'll either be finished after this step, or you'll see another message that requires further steps. See section, Add users to your Business Manager.
Confirm Connection from Instagram
Open the Instagram App on your mobile, and go to your Instagram profile.
Tap on Edit Profile.
Under Public Business Information, you might see a Confirm notification next to your connected Facebook Page.
Tap Confirm, and follow the instructions to confirm your connection. You'll either be finished after this step, or you'll see another message that requires further steps. See section, Add users to your Business Manager.
Add users to your Meta Business Manager
After confirming the connection between your Instagram account and Facebook Page, you may see one of the following messages:
“The Facebook Page you’ve tried to add is already owned by another business. You can still request access to this Page, but your request will need to be approved by the business that owns it.”
“You must be an admin of the associated Page’s business in Business Manager to confirm the Instagram account.”
This means that the Facebook Page is an asset in a Meta Business Manager account, so you'll need full management access to it there as well. An Admin of the Meta Business Manager account needs to add you to the business, and assign the Page as one of your business assets. See Facebook's Help Centre article, How to add people to Meta Business Manager.
Make sure all permissions are granted
Try connecting your Instagram channel to inzpire.me again, but at the permissions step, click Choose what you allow. Make sure all editable boxes are checked before clicking continue.
Have any other questions? Just send us a chat!