inzpire.me uses access tokens to connect to your Instagram, YouTube, TikTok and Facebook channels. When you connect a channel, these tokens are provided to us by social networks, with your permission, for a set period of time.
When these tokens expire, or become invalid, you need to reconnect your channel.
If you don’t reconnect your channels, we won’t be able to show your verified channel insights on your profile, so you might miss out on potential collaborations with brands.
How to reconnect your channel
To reconnect a channel on inzpire.me:
Click Channels in the sidebar menu to the left of the page.
Check for a tooltip next to channels that are disconnected
Click Connect, and follow the on-screen instructions to reconnect your channel
For detailed step-by-step instructions on channel connection, see our article: Channels, channels, and more channels!
FAQs about reconnecting channels
Why do channels disconnect?
Why do channels disconnect?
The most common reasons a token will expire or disconnect are:
The access token has reached their built-in expiration date: Access tokens have a built-in expiration date, so they don't provide third party apps like inzpire.me with data forever. Each social network sets their own authentication and expiration policy.
You've made manual changes to your account settings: If you make changes to your channel's account settings, such as changing your username or password, your channel can disconnect from inzpire.me.
You've manually revoked inzpire.me's access: If you, or another account admin revoke inzpire.me's access via the social media account settings, this will also cause your channel to disconnect.
The social network forced disconnection as a security protocol: To keep your account secure, a social network might disconnect your channel from inzpire.me when it identifies suspicious behaviour. This includes sharing logins between different devices, using false or alias usernames, and publishing content that gets flagged for copyright violations, or other inappropriate content.
What is the built-in expiration period of different channel access tokens?
What is the built-in expiration period of different channel access tokens?
The built-in expiration period is set by the social network, and are as follows:
Instagram: Expire after 60 days
YouTube: Don't expire
TikTok: Expire after 365 days
Facebook: Expire after 60 days
Questions? Send us a chat!